FAQs

What carriage charges are applied and what service do you use?

“Any orders above £125.00 are carriage paid, any orders under £125.00 are subject to a £10.95 carriage charge. This does not include solar panels. The carriage charges will be higher for this delivery. Currently we send all parcels through Royal Mail, First Class, recorded delivery.”

What is your minimum order value?

"We don't have one, you can order a single pack of ferrules if you like! Just be mindful that there is a £10.95 carriage charge on orders under £125.00."

Is your Insulation tape sticky?

"Believe it or not, but we get asked this question a lot as some of our customers have brought tape that doesn't stick and unravels itself. The answer is yes. Our supplier tested 12 different manufacturers rolls of insulation tape and opted to stock the highest quality one. So you can be sure that it is sticky, and won't unravel itself. The high quality means that it won't crack in the cold either!"

Can you supply other parts that aren’t listed on the website?

”Yes. A good example is when one of our larger customers asked us if we could start supplying them earth blocks. We quoted and once they were happy with the P&D, we added them to the website and stocked the required parts. Send us an email with the product code you need. We will source it for you.”

Collections